Assistant Manager - Guest Experience

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk team.

Primary Location: SG-Singapore-Singapore
Organization: Grand Hyatt Singapore
Job Level: Entry Level Manager
Job: Front Office
Worldwide/Local Candidates: Local
Note: Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered.

Qualifications:

• Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
• Showcase exceptional communication and customer relations skills.
• Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.