Assistant Manager, Graduate Studies - Student Administration and Management

The incumbent will be required to oversee and manage the operational aspects of the MSc in Management (MiM) programme by ensuring the effective implementation of academic, administrative, and operational processes, in accordance with the University’s policies and guidelines.

Key accountabilities and responsibilities include (but are not limited to):

To strive towards the provision of positive, enriching, and memorable academic and social experiences for the students through carrying out the operational, administrative aspects of the programmes with integrity, professionalism, and a collaborative mindset.

• Work with Cluster Lead and Academic Director of the MiM Programme on periodic curriculum review and timetabling for each trimester of the programme.

• Oversee the planning, scheduling, and execution of orientation activities for the programmes, including procurement of orientation items, refreshments, preparation classes and materials, workshops, and teambuilding events. Work with other GS programmes to ensure cost effectiveness.

• Ensure budget is well-managed with prudent spending.

• Prepare related approvals and administration tasks for instructors.

• Provide timely dissemination of course information, materials, and programme announcements to students and also book venues.

• Provide faculty support in terms of preparation of course materials, class attendance lists, logistics for lessons, and other general administrative support.

• Provide academic advising to students in planning their courses and prerequisite requirements for graduation.

• Perform 100% accurate, error-free course registration for students and submit the data to internal departments.

• Monitor closely each student’s academic progression to ensure that students may complete all graduation requirements within the candidature period.

• Plan, organize, and oversee the various social and/or professional events organized for the students.

• Comply with University’s assessment and examination policies and ensure accuracy in student grades and records.

• Solicit feedback regarding course and student experience.

Requirements

• Bachelor’s degree with 3-5 years of programme management experience in an IHL preferred.

• Organized and meticulous with strong administrative skills.

• Good understanding of budget management.

• Driven and able to work well in a fast-paced environment under pressure and tight deadlines.

• Able to gather data, compile information, and prepare reports.

• Service oriented.

• Excellent command of written and spoken English for communication with an international student cohort.

• Able to prepare routine administrative paperwork.

• Good team player who is self-motivated, resourceful, and flexible in adjusting and responding to changing priorities; and able to work independently.

• Proficient in MS Office applications.

• Growth mindset.

• Able to work in a fast-paced environment.

• Patient and empathetic.

• Occasional evenings and weekends as required (Classes are conducted during weekends).

We regret to inform that only shortlisted candidates will be notified.