Assistant Manager, F&B Deployment

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Primary Responsibilities

• Rostering Support: Assist the F&B Deployment Manager in overseeing the deployment team. Help in ensuring all shifts are effectively staffed, managing minor manpower gaps, and supporting in the development of contingency plans. Assist in supervising the processes for:

• Deployment of staff
• Scheduling for Inductions Programs
• Submissions to relevant authorities.
• Support the review and analysis of historical trends for Deployment.

• Planning Assistance: Aid in formulating strategies for the rostering process. Contribute to process mapping and efficiency improvements within rostering operations.
• HR Collaboration: Support collaboration with HR to integrate new team member induction and skill assessment into the rostering system, ensuring staffing meets workforce needs.
• Business Unit Support: Facilitate communication and coordination with individual business units to ensure effective cross-deployment and optimal resource allocation.
• Communication: Assist in maintaining clear communication channels to align rostering practices with the division's objectives.
• Project Support: Help coordinate and manage projects related to rostering, including scheduling, pre-deployment processes, and absence management.
• Change Management Assistance: Support the design and implementation of change management strategies for transitioning rostering duties from business units.

Requirements

• Must possess at least Diploma/Advanced/Higher/Graduate Diploma or equivalent practical experience
• Strong communication skills, both written and verbal.
• Leadership potential, with the ability to assist in guiding and motivating a team.
• Analytical and problem-solving skills.
• Capacity to multitask in a fast-paced, diverse environment.
• Proficiency in Microsoft Office suite.
• Understanding F&B operations is advantageous.