Assistant Manager, Events and Operations

• Global engineering consultancy with great career opportunities
• Opportunity to work on a variety of interesting projects both locally and internationally
• Friendly working environment across the business

About SJ

Surbana Jurong Group is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future.

Headquartered in Singapore, the group has a global talent pool of 16,000 in Surbana Jurong and its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA and SMEC, based in more than 120 offices in over 40 countries.

A global engineering consulting firm that provides specialist solutions across Buildings + Cities, Infrastructure + Energy, and Integrated Solutions. Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality, and renewables.

Key Responsibilities

Event Planning and Coordination:

• Overseeing the operations of the venue
• Events coordination and operation including logistics
• Managing bookings and administrative tasks
• Managing and addressing unforeseen event issues, handling complaints
• Strategizing for the success of a venue, including planning and implementing strategies to stimulate income generation and efficiency, including conducting direct sales.
• Cultivating and managing relationships with clients and ensuring customer service
• Presenting & acting as Duty Manager for Events (may need to work after office hours, on weekends/PH)
• Event reporting, booking rates review, market research
• Preparation of event management reports (including fee management)
• Any other ad-hoc duties as assigned

Facilities Management:

• Tenant and customer management
• Defect management
• Internal and external stakeholder management
• Supervising and coordinating with appointed service providers and vendors to ensure the smooth operation of the buildings and amenities

Administrative and Operational Duties:

• Maintaining accurate records of events and operations, feedback, and other relevant metrics.
• Preparing reports and analysis on outcomes and office operations.
• Filing and maintaining relevant documentation
• Liaising with vendors on any procurement-related tasks
• Supporting the vendor creation process to ensure fast and smooth service is provided to all vendors
• Utilizing data to make recommendations for improving effectiveness and operational efficiency

Requirements:

• Bachelor’s degree/diploma in Facilities Management, Business Administration, Event Management, Communications, or related fields.
• 5 to 7 years of relevant experience with some exposure/experience in a supervisory role.
• Proven track record in building operations and end-to-end event management, including planning, coordination, execution, and driving participation.
• Excellent interpersonal, communication, stakeholder engagement, and management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Good interpersonal skills with the ability to communicate well at all levels.
• Excellent verbal and communication skills with a good command of English.
• Strong analytical and presentation skills.
• Team player with a high degree of initiative and able to work independently.
• Proficient in office software applications including MS Office, Excel, and PowerPoint.
• Analytical, meticulous, and able to handle sensitive information with confidentiality and professionalism.

As an inclusive and growing organization, SJ is committed to building a global community of talented professionals and thought leaders.

We recognize the value and importance of a diverse and inclusive workplace and look for people with different backgrounds, skills, and expertise to drive innovation and shared learning across our growing global network.