Assistant Manager/Deputy Manager (Enterprise Infrastructure & Services).

You will be a member of the 24x7 Enterprise Infrastructure team providing system management services to manage Windows servers, VMware, Azure, Active Directory and related AD services, Office 365, VPN, IT Operation Management, network (building network), and other related hardware. You will provide level 3 support to the End User Computing team and lead and support IT infrastructure projects to enhance PSA’s ICT Infrastructure. Your role includes automating processes or making suggestions to the workflow to provide more proactive services and monitoring for all systems. You will also provide dashboards to better manage the system. As part of your portfolio, you will work with other infrastructure teams and external IT service providers to troubleshoot IT-related issues.

Requirements:

1. Possess a degree in Computing, Computer Science/Engineering, or IT
2. At least 5 to 7 years of IT infrastructure support
3. Experience in maintaining and managing Microsoft technologies - Azure cloud services, Office365, Active Directory (ADFS, DHCP, CA, DNS, RMS), Exchange Service (O365), System Center
4. IT Operations Management
5. Hosting Platforms (MS Hyper-V, VMWare, Azure)
6. Remote Access Service
7. System Management
8. Unified Communications or Microsoft Phone
9. Network (Wireless/LAN) [Aruba/Huawei/Cisco], NAC, 802.1x services
10. Other Services (File, Print and Endpoint protection service)
11. Possess strong analytical and troubleshooting skills
12. Good interpersonal and communication skills
13. Ability to work independently and be a good team player
14. Preferably with certification in Microsoft Certified: Azure Administrator Associate, Teams Administrator, or more