Assistant Manager, Corporate Insurance

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a ‘job’, we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you’re looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

Roles & Responsibilities

• Drive the annual renewal process for insurance policies, including engaging brokers and managing the end-to-end process of raising purchase orders and ensuring timely payments.
• Partner with internal stakeholders to continuously review and refine insurance coverage, ensuring alignment with evolving business needs.
• Manage insurance claims from registration to final settlement, including liaising with loss adjustors, insurers, and brokers, and reviewing claims reports for reasonableness.
• Collaborate closely with business units to address claims and loss control issues promptly, ensuring effective communication and resolution.
• Review and advise on insurance clauses in tenders and contracts, providing expert recommendations to safeguard organisational interests.
• Build strong partnerships with internal stakeholders, brokers, and insurers to manage insurance programmes effectively.
• Deliver training and presentations to internal stakeholders on emerging insurance issues, updates, and best practices.
• Leverage data analytics to uncover actionable insights and trends within the organisation and the broader insurance industry.
• Maintain and refine existing workflows and processes to enhance productivity and operational efficiency.
• Stay up-to-date with key developments in the insurance industry and provide advisory support to stakeholders on emerging trends and issues.
  

Skills & Requirements

• Tertiary education, preferably with a degree in Finance, Economics, or Accounting.
• Must hold a Certificate of General Insurance (BCP, CommGI, PGI, HI) or other relevant insurance qualifications.
• 1–3 years of experience, ideally in insurance broking or underwriting. Experience in placing insurance programmes or managing insurance claims is highly advantageous.
• Strong analytical, financial, and problem-solving skills with the ability to take a holistic view of issues.
• Excellent verbal and written communication skills in English, with a collaborative and influential interpersonal style.
• Resilient, adaptable to dynamic work environments, and highly detail-oriented with strong planning and documentation skills.
• Proficient in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.