Assistant Manager, Benefits Administration

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named "Best Integrated Resort" since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job description:

Job Responsibilities

• Administer employee benefits programs including Medical & Insurance, WICA and other statutory requirements.
• Manage benefits enrollment processes, ensuring accuracy and timeliness (e.g. employee perks, Dental reimbursement).
• Provide guidance and support to employees on benefits inquiries, eligibility, and coverage details.
• Analyse processes and collaborates with other functional teams to identify opportunities for process improvement and system optimization.
• Ensure compliance with Singaporean employment laws, and other relevant legislation.
• Collaborate with external vendors and consultants to manage relationships and ensure service delivery.
• Prepare and distribute communications regarding any statutory benefits changes, updates, and policy clarifications.
• Analyze benefits data, identify trends, and proactively make recommendations for improvements.
• Support HR initiatives and projects as required, contributing to the overall HR strategy.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of experience in benefits administration or a similar role, preferably in Singapore.
• Solid understanding of different benefits plans (medical and insurance, WICA) and regulations related to benefits administration.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and external vendors.
• Detail-oriented with strong organizational and time management skills.
• Lead and guide a team to effectively deliver quality and timely HR services.
• Strong skills in MS Excel and Word.
• Ability to handle confidential information with discretion and integrity.