Assistant Manager , Ambulatory Operations

Assistant Manager, Ambulatory Operations

Job Description:

Job Responsibilities:

• To facilitate and coordinate the management of the relevant medical specialty or departments to achieve the mission of the Hospital; through ensuring provision of quality patient care, business and financial growth.
• Translate and communicate the vision, strategic and business plans of the hospital to the relevant areas and ensure alignment of goals and objectives of all departments.
• Provide guidance and directions in the management, planning, organising, coordinating and operational processes of the departments and areas assigned.
• Identify opportunities to implement or facilitate strategies with Clinical Services Director of the relevant medical specialty as assigned to ensure services meet customers needs.
• Develop, mentor and guide staff to ensure good leadership and succession planning.
• Create a conducive environment to facilitate open communications and multi-disciplinary teamwork.
• Develop and implement strategies and plans for achieving customer satisfaction.
• Identify and monitor key performances and customer service standards across Operations department to ensure customers satisfaction.
• Ensure adequate resources are provided for services to perform to the expectations of the customers and in alignment with the Hospitals business and financial objectives.
• Drive annual programme workplan and budgetary planning or review.
• Set up programmes to promote continuous improvement and learning, as well as to facilitate auditing and reviewing of services and CME provided.
• Any other projects and assignments as directed by CEO / COO / Directors.

Job Requirements:

• Basic degree & Postgraduate degree in hospital and administrative preferred.
• 3 to 5 years of working experience in healthcare or service industry.
• Excellent interpersonal and communicative skills.
• Strong leadership skills.
• Strong analytical skills.
• Proficient in MS Office applications such as Words, Excel and Power Point.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd