Assistant Manager

Job Title

Assistant Manager

Job Description Summary

Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns.

Job Description

About the Role:

• Lead a team of property officers and work closely with the Member of Parliament and grassroots leaders in the management of the common areas of the public housing estates.
• Manage the team in achieving key performance indicators as required in property management and compliance to relevant government regulations.
• Work closely with the various grassroots organizations and government agencies on projects to enhance the living environment.
• Plan and implement the Town Councils’ improvement programmes and exercise prudent budgetary control.
• Engage, manage residents’ feedback and to carry out random call back service to residents when the feedback is resolved.
• Assist the PR Team and grassroots leaders to organize grassroots activities.
• Attend MP’s house visits, grassroots and project meetings after office hours when required.
• Attend to urgent cases referred by grassroots leaders and EMSU.
• Do cross audit of estate inspections, arrears visitations and special duties when assigned.
• Be Secretary of assigned subcommittee and follow up on the various projects and any special duties assigned.
• Assist General Manager in managing the Town Council and complying with Town Council’s governance and achievements.
• Perform any related duties as required and directed.
• Take accountability and ownership of Workplace Safety & Health (WSH) standards and outcomes in building up a Safety Culture.

About You:

• Proven track record as a PO or SPO in township management.
• Demonstrate positive service attitude and good track record of serving residents and grassroots organizations. Compliments received by residents or GRLs will be an advantage.
• Able to communicate and connect well with external stakeholders and internal customers.
• Demonstrate good teamwork and willingness to assist new colleagues.
• Diploma in Building, Building Maintenance/Management, Facilities Management, or other approved qualifications preferred but not mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live, working at Cushman & Wakefield means you will benefit from:

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organization committed to Diversity and Inclusion.

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity, or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go beyond just talking about it - we live it. If you want to live it too, join us.

INCO: "Cushman & Wakefield"