Assistant Lead Analyst - HRIS SuccessFactors (HCM)

Position Overview

Synapxe is looking for an Assistant Lead Analyst to support the day-to-day operations in our HR Ops and Tech team. The candidate is performing the role of administrator from a HR perspective (HRIS Specialist) and must have been involved in data migration during system/module implementations as “data sense” is critical in this role.

Role & Responsibilities

System Maintenance and Support:

• Manage day-to-day operations of the HRIS, ensuring system performance and reliability.
• Provide technical support and troubleshoot system issues for HR users.
• Coordinate with IT for system updates, patches, and integrations.

Data Management and Reporting:

• Ensure data accuracy and integrity by performing regular audits and data validation.
• Develop and generate standard and ad-hoc reports for HR and management.
• Analyze HR data to identify trends and provide insights for decision-making.

System Enhancements and Implementations:

• Identify opportunities for system improvements and enhancements.
• Collaborate with other HR and IT teams to design and implement new HRIS modules and features.
• Lead or support HRIS implementation projects, including system upgrades and integrations.

User Training and Documentation:

• Develop and deliver training programs and materials for HRIS users.
• Create and maintain system documentation, user guides, and procedures.
• Provide ongoing support and training to ensure effective system use.

Process Improvement:

• Analyze current HR processes and workflows to identify inefficiencies.
• Recommend and implement process improvements to enhance system functionality and user experience.
• Stay current with HR technology trends and best practices to drive continuous improvement.

Compliance and Security:

• Ensure HRIS compliance with legal, regulatory, and organizational requirements.
• Maintain data security and confidentiality within the HRIS.
• Develop and enforce HRIS policies and procedures.

Requirements

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
• 3 – 5 years related experience with HRIS systems (e.g., Workday, SAP SuccessFactors, Oracle HCM) and HR processes.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite, especially Excel and handling large amounts of data.
• Excellent communication and interpersonal skills.
• Experience in data visualization software is a plus.
• Project management experience is a plus.

Skills:

• Attention to detail and high level of accuracy.
• Ability to manage multiple tasks and projects simultaneously.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Familiarity with data analysis tools and techniques.