Assistant IT Manager

Assist in Planning and Implementation of corporate IT infrastructure and business application projects, and ensures the standards, budgets and timelines are met.

Responsible for the assigned new or upgrade of IT services/projects including evaluation of potential solutions and make recommendations to resolve business problems with appropriate technology.

Responsible for technical/functional support, impact analysis and define the functional requirements for new applications/change requests.

Engage with business stakeholders to facilitate business process analysis, gather requirements and assess the feasibility and viability of process improvement and implementation.

Support users with BI dashboard creation & report generation of various in-house data sources.

Perform data collection and analysis, design and propose improvement around existing systems and business processes.

Provide second level support to BAU operations such as IT infrastructure, communication, clinical and business applications, SIT / UAT, onsite deployment and Production support.

Provide IT Audit support and monitor movement of IT assets.

Manage smooth delivery of IT services in the day-to-day operations and scheduled maintenance of all systems.

Ensure technical solution supports the business requirements.

Requirement

Degree in Information Technology, Computer Science or equivalent.

Minimum of 5 years of related experience in IT and/or Healthcare domain as project management or business analyst role is preferred.

Good understanding of business analysis techniques to elicit users requirements and translate business needs into functional specifications.

ITIL and Project Management (e.g. PMP/CITPM) certification and experience is preferred but not mandatory.

Excellent functional and technical knowledge with good communication and written skills.

Knowledge in IT infrastructure, business applications and security management framework.

Knowledge in Wintel Servers, Hyper-V Virtualization, Microsoft Azure Cloud, SQL/Batch Scripting and Unified Collaborative Communication systems.

Working experience in Electronics Medical Records Systems, Staff Rostering and Scheduling Systems, Web Application technologies, Dotnet/Java Web Development, Sharepoint, Microsoft 365, MSSQL Server, Power BI and SSRS Reporting Service, Active Directory, VoIP, Call Center System and Cloud Computing is an added advantage.

Knowledge in IT Disaster Recovery and Business Continuity Planning is an advantage.

Pleasant personality and good Interpersonal, written and verbal communication skills.

A team player with good analytical and problem solving skills.

Strong initiative who is self-motivated, result-oriented, resourceful with ability to multi-task and relevant analytical skills.

Willing to provide planned and occasional off-hours support and able to work outside normal business hours/weekends when required.

Mon to Thursday: 8am to 5.30pm / Friday: 8am to 5pm.

Salary up to $7000.

Job ID: QW4W5689.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to gesse.tan@peopleprofilers.com.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd