Assistant HR Operations Manager

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This is a temporary CONTRACT for 5-6 months.

At PCCW Global, we are seeking an experienced Assistant/HR Operations Manager to join our team - ideally someone who has experience working within Telecommunications or Information Communication Technology (ICT) industry. The successful candidate will provide a full range of professional HR services, especially in the management of the employee lifecycle. You will be covering the Asia Pacific Region: Australia, Korea, Japan, Singapore, Malaysia, Taiwan.

Major Responsibilities include:

1. Manage the full spectrum of HR operations including end-to-end processes to meet the diverse business needs in a dynamic operating environment for the Asia Pacific region.
2. Responsible for New Hires onboarding process after Recruitment hands over the candidates' profile.
3. Activate the background checks in HRIS system with candidates' consent in writing prior to the New Hires commencement.
4. Coordinate the annual performance appraisal process including probationary performance appraisals.
5. Manage payroll in conjunction with Payroll Shared Services to prepare the monthly data.
6. Manage and track employees involved in Pre and Post Retirement and Re-employment processes.
7. Support Group HR to implement corporate policies and initiatives at the business unit level.
8. Oversee and maintain the data in HRIS to ensure the employees’ data is consistent and accurate.
9. Maintain compliance with internal and external auditors and all legal requirements.
10. Act as the single point of contact to all employees and benefit partners on the benefit packages, coordinate with Group Rewards to benchmark and support the design of the global benefit plans.
11. Advise and assist line managers on people management issues to support business operations and cultivate a collaborative environment.
12. Support the global review of people policies with a continual view to how legislation and best practices may require the need to evolve our policies.
13. Lead the annual compensation benchmarking and compensation year-end post-process analysis.
14. Provide monthly and quarterly reports for data analysis to support business decisions.

Requirement:

1. Bachelor's degree or Diploma in HR or relevant field.
2. Minimum of 5-7 years’ relevant experience in HR Operations in an MNC.
3. Must have experience in HR Operations environment for at least 2 years.
4. Good working knowledge of HR processes and best practices with country knowledge in labour laws to ensure HRIS meets organizational needs.
5. Strong analytical & problem-solving skills.
6. Resilient, attention to detail with good communication and organizational skills.
7. Strong in system compliance with data security and privacy requirements.
8. A team player who is self-driven and results-focused.