ASSISTANT FACILITY MANAGER (HEALTHCARE)

Job Responsibilities

• Drive and ensure compliance with legislation & Health & Safety practices and procedures in accordance with the site requirements and company’s values.
• Attend to Client & Service Partners meetings.
• Ensure SLA Delivery
• Control of client’s procedures, and drive operational efficiency and effectiveness
• Review plant and system performance and alert client on areas of concern
• Establish buildings inspections and regular site audits to ensure compliance to contract
• Management of suppliers in the delivery of subcontracted services
• People management of the engineering technicians, engineers and managers at site
• Management of local site facilities maintenance budget and ensure company's profitability
• Conform to internal reporting procedures for timesheets, expenses and other processes as required
• Familiar with Profit and Loss will be advantageous
• Undertake strategic teams' development and progression plan to achieve higher competency and service delivery
• Undertake responsibility during incident and emergency incidents of building(s) assigned or on rotating assignment of Duty Manager
• Undertake responsibility & management to the team’s alignment with the overall client’s expectations and contractual requirements, including achieving KPIs and support the operations in general maintenance and customer support.
• Undertake responsibility & management to the team’s coordination and/or fix-it tasks within the framework of the allocated resources
• Undertake responsibility & management to the team’s resources available to meet daily operational requirements
• Undertake responsibility & management to the team’s identification of competency gaps in the team members and to train staffs accordingly.
• Undertake responsibility & management to the team’s organisational and operational requirements in all maintenance works, operations, fault reporting, QEHS, fire safety management, crisis management and ad-hoc issues.
• Manage and foster positive working relationship with key stakeholders in the customer organisation.
• Undertake any other responsibility or attend to any duties as assigned by Facilities Manager.

Job Requirements

• Degree in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 5 years’ experience in facilities maintenance, including 2 years in healthcare or
• Diploma in Mechanical, Electrical Engineering or Facilities Management discipline with minimum 10 years’ experience in facilities maintenance, including 2 years in healthcare.
• Hold a detailed understanding of building procedures and infrastructure
• Proven experience of having a flexible approach and the ability to work under pressure
• A working appreciation of contracts and contract management
• Track record of leading, motivating and developing teams
• Flexible in working hours to meet the needs of the business
• Understanding of related trades in ACMV, Mechanical, Electrical, Building and BASCO/FRC
• Basic knowledge of space planning and utilisation would be good to have
• Good stakeholder management and able to engage with Senior Management confidently
• Able to commit to 5.5 days work week with possibility of staggered rest days implemented due to operational requirements
• Able to adapt in working in a hospital setting and adhering to hospital PPE requirements.
• Able to attend in the event whereby the breakdown requires after office hours and/or weekends.
• Possess certification of Fire Safety Manager (SCDF) will be advantageous

Skills

• Ability to take initiative and effectively operate with general direction.
• Excellent written and verbal communication skills.
• Strong organisational and analytical skills.
• Independent, able to work with minimum supervision and have a good understanding of critical workflow
• Pro-active, ability to prioritize work and achieve desired result
• Ability to provide efficient, timely, reliable and courteous service to customers.
• Ability to respond effectively to sensitive issues.
• Ability to solve problems involving several options in situations.
• Advanced analytical and quantitative skills.
• Good presentation and inter-personal skills to communicate effectively to staff of various nationalities.
• Possess strong leadership & management skills.