Assistant Executive (Referrals & Care Coordination) - East HWX

Job Description:

1. Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for nonresponsive contacts.
2. Screen referrals for right siting of services according to the criteria.
3. Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
4. Schedule appointments for admission assessment accordingly and update centres of the referral status.
5. Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
6. Raise referrals to other service providers.
7. Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
8. Support the onboarding of new staff in centre-based administrative processes.
9. Support other functions where necessary.
10. Carry out other responsibilities and duties as assigned from time to time.

Requirements:

1. Min. Diploma in relevant fields or equivalent.
2. At least 3 years of relevant working experience in healthcare sectors, preferably from government healthcare institution.
3. Excellent oral and written communication, and interpersonal skills.

Interested candidates please send your updated resume to:
kate.leau@recruitexpress.com.sg

Subject: Asst Executive (Referrals)

EA Personnel: Kate Leau Wei Xuan (R1552331)
Company Registration: 99C4599