Assistant Director/Senior Manager, IT Project Management (Non Gaming)

Company description:

Resorts World Sentosa (RWS), Asia's premium lifestyle destination resort, is located on Singapore's resort island of Sentosa. Spanning 49 hectares, RWS is home to world-class attractions including Universal Studios Singapore, S.E.A. Aquarium, Dolphin Island and Adventure Cove Waterpark. Complementing the adventure and adrenaline of its theme parks and attractions are eight unique luxury hotels, the world-class Resorts World Convention Centre, and a casino. RWS offers award-winning dining experiences and exciting cuisines from around the world across its many renowned celebrity chef restaurants, establishing itself as a key player in Singapore's vibrant and diverse dining scene and a leading gourmet destination in Asia for epicureans. The integrated resort also offers world-class entertainment, from original resident productions to concerts. RWS has been named 'Best Integrated Resort' since 2011 for ten consecutive years at the TTG Travel Awards which recognises the best of Asia-Pacific's travel industry.

RWS is wholly owned by Genting Singapore, a company of the Genting Group. For more information, please visit www.rwsentosa.com.

Job description:

Job Responsibilities

1. Work closely and communicate on a regular basis with business units to ensure alignment on projects, and overall service experience.
2. Deliver IT digital projects within budget, on schedule and adhering to internal processes & standards such as IT security standard and SDLC framework.
3. Create, evaluate, and contract tenders of SGD $2M upwards.
4. Identify opportunities to enhance digital ecommerce journey and customer journey through digital channels such as websites, mobile apps, mini programs etc.
5. Be the point of contact for technology discussions concerning digital systems and their associated subsystems.
6. Keep abreast of trends, industry disruptions and innovation in technologies to relate to and support business.
7. Identify, manage, and resolve complex issues, preventing escalations, where possible.
8. Manage, negotiate, and mitigate project risks effectively to ensure deliverables are on track.
9. Collaborate with team members, software architects, vendors, and business stakeholders to deliver projects in a timely manner.
10. Mentor team and ensure team is equipped with relevant core skills to do their job.
11. Conduct timely and constructive performance evaluation.

Job Requirements

1. Degree in Computer Science, Engineering, Information Systems or related disciplines.
2. Minimum 10 years of experience in technology with strong project management skills.
3. Minimum 5 years' experience in managing teams including project, operations, and vendors.
4. Understand how hospitality system works together to give customers a seamless experience.
5. Proven knowledge in creating tender documents, evaluating tenders, and contracting with deals upwards of SGD$ 2M.
6. Experience facilitating business users to define problem statements, articulate desired business outcomes and drive business transformation or process re-engineering.
7. Experience managing a diverse team including vendors to achieve high delivery and problem resolution target.
8. Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change in a fast-paced environment.
9. Experience in running agile projects is preferred.