Assistant Director of Human Resources

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure.It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for an Assistant Director of Human Resources, to join our team!

As an Assistant Director of Human Resources, we rely on you to:

• Provide HR strategic leadership and a full suite of HR functional and operational support.
• Take charge of manpower planning, budgeting and forecasting for the properties.
• Take charge of recruitment and selection, induction and orientation, learning and development, staff welfare, industrial relations, and all other HR matters.
• Oversee employee engagement initiatives, including employee surveys, recognition programs, and wellness initiatives
• Maintain a highly engaging culture, motivate employees, foster an environment with high levels of teamwork, accountability, communication, and vision to employees.
• Collaborate with leaders to identify and address organizational development needs
• Handle complex employee relations matters and provide guidance to managers on HR-related issues
• Monitor and analyze HR metrics to identify areas of improvement and drive data-driven decision making
• Lead, manage, and mentor the HR team, fostering their professional growth and development
• Develop and implement hotel-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property associates.

We are looking for someone who:

• Has a Degree in Human Resources or relevant discipline.
• Has at least 10 years of relevant work experience.
• Has good knowledge of local labour laws and industrial relations.
• Able to build effective relationships with key internal and external stakeholders.
• Has solid coaching, listening and communication skills with the ability to work with people at all levels.
• Is a self-starter, with the ability to proactively problem-solve, identify, advocate for, and execute improvements.