Assist Manager, Cinema Operations to lead the cinema management team.
Provide guidance, coaching, and mentoring to the cinema management teams.
Ensure overall smooth and efficient day-to-day operations, planning, and administration of all cinemas, including compliance with operational procedures and standards.
Ensure cinemas are operating under valid licenses such as entertainment license, building licenses, and in compliance with all statutory requirements.
Liaise with external parties such as mall management, police, and other government and statutory bodies to ensure smooth, safe, and secure operations.
Concentrate on keeping operating costs under control, maximizing profits whenever possible, and preventing and reducing unnecessary expenditures or wastage.
Maintain an overall view and close supervision of the performance of the cinemas.
Proactively implement initiatives to counter undesirable situations and developments, e.g., increasing staff turnover rate, inadequate skill and training of teamwork, customer complaints.
Identify and develop staff with potential for career progression.
Participate in staff motivation and retention exercises.
Oversee and handle all staff discipline issues and cases at the locations.
Requirements
Degree or diploma holder and above with operations experience in cinema, F&B, hospitality, or retail industry.
Possess the drive and commitment to achieve Company’s objectives.
Effective writing and communication skills.
Innovative in problem-solving.
Objective and rational thinker in introducing and executing new and improved procedures.
Generous in sharing knowledge with staff and committed to encouraging team members to deliver quality work and service.
Facilitate and raise the level of employee engagement at all locations.
Able to perform rotating shifts on flexible working hours.