Assistant Care Coordinator_Dept of Medicine (Contract)

Assistant Care Coordinator_Dept of Medicine (Contract)

Job ID: 8047

Job Function: Allied Health

Institution: National University Hospital

Reporting to the Principal Investigator for the Project, you will assist in the coordination for patients who meet the criteria for screening, to be assigned a slot for Foot and Retina screening.

Job Responsibilities

• Work closely with the DM Complication Screening Nurses and doctors to set criteria for patients to be screened.
• Identify a list of eligible DM patients and a list of screened patients.
• Schedule bookings systematically.
• Understand the current workflow from various medicine specialties in the referral of patients for screening, and discuss and set up workflow with internal stakeholders to close the gaps on foot and eye screenings that are done elsewhere.
• Ensure daily patient statistics and daily patient lists are well corroborated on the computer.
• Handle enquiries, answer phone calls, record and convey messages independently.

Requirements

• Diploma in Biomedical Sciences, or a related field, or State-Registered Nurse with diploma.
• Ability to multi-task and work under tight timelines.
• Computer skills in Word and Excel.
• Service-oriented and customer-focused.
• Able to work independently when required.
• Excellent communication, problem-solving, presentation, negotiation, and interpersonal skills.