Lead sales and operations in assigned store portfolio according to the company guidelines to meet sales and margin targets by management of the 5P’s - People, Product, Process, Profit, and Premise.
Key Responsibilities
Lead sales and operations of stores with medium complexity within the assigned channel & stores independently to deliver strong performance and growth of the responsible channel & stores.
Deliver and manage proper actions to increase KPIs for assigned store portfolio based on regular KPI analysis with a strategic approach.
Provide leadership to the assigned store portfolio and resolve people challenges in the stores with low supervision.
Drive the people plans for the assigned store portfolio and ensure that the plans are implemented in the stores to be the best retail sales team in the sport industry.
Lead in-store marketing management process and activations in close cooperation with the Brands team to ensure a consistent and aligned brand presentation in the stores.
Manage store operations by visiting stores to ensure store operations comply with the guidelines of the store operations manual.
Drive enhancements in consumer experience in the assigned stores portfolio through a focus on the consumer service model to ensure a unique and positive experience for the consumer.
Manage all consumer incidents in the assigned stores portfolio to ensure that incidents are managed smoothly and protect the brand reputation with low supervision.
Drive sales events for the assigned channel by leading the preparation and supervising the sales events to ensure smooth operation of the event.
Collaborate closely with the retail sales director to brainstorm plans and shape the annual channel-specific plans.
Collaborate closely with Brand teams and group function partners to drive assigned store portfolio requirements and retail initiatives with low supervision.
Key Relationships
Retail Stores
Retail RBO
Brand Marketing
Wholesale
Product
Warehouse
Analyst & Retail Finance
Knowledge Skills And Abilities
Communicate with Others
Planning and Organizing
Manage Relationships and Diversity
Analysis and Problem Solving
Learning and Self-Development
People Managing Skill
Sales & Trend Analysis
Requisite Education And Experience / Minimum Qualifications
Minimum 3 years work experience in a sports/fashion industry and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility.
Outstanding communication skills, fashion sense, and awareness of trends.