Application/Tech Delivery Manager

Experience: 10+ Years

Role: Application/Tech Delivery Manager

Key Domain/Technical Skills:

• Mainframe
• COBOL
• CICS-COBOL
• Credit Card Knowledge preferably Cardlink
• Managing Skills

Key Responsibilities:

• Responsible for end-to-end software development and support, including pre-project initiation, impact analysis, functional specifications to development, implementation, testing, and support.
• Understand and contribute to the technical solution from design through to code level.
• Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.
• Manage or lead a team of Analysts and developers to implement solutions that meet business requirements and align with the organization's business objectives.
• Manage the application setup and deployment components.
• Manage development issues and escalations.
• Work with vendors to ensure product deliveries are timely and of good quality.
• Manage budget coming from different projects.
• Hands-on manager to guide the team on functional and technical issues; capable of developing COBOL (or CICS-COBOL) programs according to functional & technical specifications.
• Write program specifications and documentation/flowcharts.
• Perform unit and system integration testing.
• Support user acceptance testing.
• Ensure project documentation is done in accordance with bank standards.
• Upkeep of systems to ensure compliance with payment associations’ mandates.

Key Requirements:

• At least 12 years of experience in application development and maintenance with full software development life cycle experience.
• Hands-on experience in cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector.
• Good interpersonal and communication skills.
• Proven results-oriented person with a focus on delivery.
• Highly effective in communicating with technical stakeholders; proficient in communicating with non-technical stakeholders.
• Good problem solving, analytical, synthesis, system thinking, and solutioning skills.
• Experience in leading Cards Compliance delivery.

Competencies:

• Fast learner, enjoys analytical work with attention to detail, and proactive in providing solutions.
• Works on short-term strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations.
• Focus on collective/teamwork by utilizing diverse talents and personalities in a constructive manner.
• Manages day-to-day risk and delivers quality work in an effective/optimal manner.
• Able to identify the team and individual’s strengths and development areas and steer/enable their growth and development in the right direction.

Education:

• Degree in Computer Science or related discipline.

Primary Contacts:

• Group Function Users (Cards)
• Technology & Operations Partners
• Other Technology and Infrastructure Teams within the Bank
• Product Vendors
• Development Team