Application Engineer, IT

Main Responsibilities

1. IT Application Maintenance and Enhancement

• Involve in all stages of software development life cycle (including maintenance and enhancement)

• Support and update SIT, UAT and User operational manual

• Develop, test, integrate and deploy application modules

• Handle proper documentation in all application related changes

• Responsible to handle all application procedures in all system

2. User Focus and Support Operations

• Provide support to users to configure access to applications and troubleshoot application issues

• Support and maintain existing applications (Web, Windows Clients)

• Support annual Business Continuity Exercise

3. IT Application Projects

• Lead and coordinate all IT application projects to drive to completion

• Liaise with application vendor and internal support team for all application related projects

• Conduct proper planning with vendor to lead and support project

Requirements

1. Qualifications

• A recognized Diploma or Degree in Computer Science, Information Technology or relevant/ related qualification

2. Experience

• At least 2-3 years of relevant working experience preferably in insurance industry

3. Skills & Competencies

• Practical experience in:

  • Objected-Oriented and Service-Oriented design and development

  • Net (C#) with WPF UI

  • SQL (MSSQL/MySQL/MongoDB)

  • For Querying, Manipulating Data and working with tables

  • For SQL Server Administration tasks such as granting permissions, creating and restoring backups

  • ReactJS

  • React Native / Flutter

  • PHP

  • REST API

  • CMS (Content Management System)

  • CRM (Customer Relationship Management System)

• Familiar with:

  • IIS Administration and Configuration

  • Troubleshooting HTTP Error Codes

  • Git and TFS Source Controls

• Good to have knowledge in:

  • HTTPS/SSL Cert Management

  • Using Ticketing/Service desk systems

  • Event Sourcing

  • Dependency Injection and Inversion of Control

4. Personal Attributes

• Strong analytical and problem-solving skills

• Familiar with application migration process and able to do project planning for new and existing project development

• Fast learner, able to work independently and as a team player

• Good communication and interpersonal skills

• Comfortable in sharing knowledge through verbal and written instructions

Performance Indicators

• Meeting SLAs defined for support tickets

• Meeting SLAs defined for changes and enhancements

• Delivery of projects within planned timeline and cost

Reporting Structure

• Reports to: Head of IT

Other Information and Benefits

• 5-day work week (Mon- Fri, 9 am - 6 pm)

• Walking distance from Tanjong Pagar MRT

• Attractive remuneration package, monthly and quarterly commission, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion - COME JOIN US NOW!
Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries.

We regret that only shortlisted candidates will be notified.