Application Engineer | Assistant role

Assistant Application Engineer | Lavender

Location: Aperia Tower

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary: Up to $3000 [Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary
Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers’ applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications.
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed.
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements.
• Understand and observe company/department policies and procedures.
• Other duties or projects, as assigned.

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer).
• Ability to organize and prioritize tasks, activities, and projects for timely completion.
• Active listening skill.
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts.
• Ability to establish and maintain pleasant interpersonal relationships primarily over the phone and emails.
• Ability to communicate complex ideas in a simplified fashion.
• High degree of service orientation to actively look for ways to help people.
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.).
• Familiar with HMI programming.

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor.
• Knowledge of Database Language (SQL/MySQL).
• Knowledge of C#/Java/Python.

Company Benefits & Incentives

• Career Progression Opportunities!
• Attractive Salary Package
• Working Location: Lavender
• Working Days: 5 Days

Interested applicants can also send your resume to (supreme.travysong#gmail.com) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

WA ME 8882 4667 for more Engineer role.

The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant