Understand business requirements or problem statements to develop business applications to drive value.
Liaise with end-users to identify any efficiencies, bottlenecks, and areas for workflow and work process improvements.
Translate end-user's adhoc business requests into technical requirements.
Provide expertise and guidance to end-users on the potential use of Microsoft 365 apps to improve work efficiency.
Convert manual processes/workflows to automation by designing and developing applications using the Microsoft Power Platform, including Power Apps, MS Flows/Power Automate, Power BI, etc.
Communicate and work with multiple stakeholders and vendors to plan schedules for development and implementation of business applications.
Perform end-to-end testing, troubleshooting and end-user support.
Maintain and update applications developed as well as create and maintain documentation in the form of user guides for knowledge retention.
Conduct technical trainings and support for improvement of staff's skills in Microsoft 365 tools and other systems.
Min degree/Diploma in any discipline.
Good Knowledge of Microsoft 365 Technologies, SharePoint Online and AppSheet is a must.
Proficient in Workflow automation using Power Automate is a must.
Knowledge of Business Process Automation, Procurement and Accounting System will be an advantage.
Possess any of the Microsoft Certification will be an advantage: MS-900, PL-900, PL-100, PL-200, PL-400, PL-500 and/or PL-600.