Analyst, Nostro Reconciliation, Group Operations COO

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Ops COO – NRU unit is the nostro reconciliation hub for DBS group. The unit has two functions: Nostro account reconciliation & the Business Management Support (BMS) that manages static data, feeds processes and production of daily MIS. The main focus for this role is to perform the day-to-day reconciliations activities and conduct first level investigation on nostro breaks.

Responsibilities

1. Understand Nostro reconciliation processes and principles.
2. Perform Nostro reconciliations/investigations and ensure daily Service Level Agreements are duly met.
3. Attend to BAU escalation and Nostro reconciliation enquiries, ensuring breaks resolution within reasonable timelines independently.
4. Engage stakeholders pro-actively on Nostro reconciliation matters and provide support whenever required.
5. Enhance Nostro reconciliation automation via close collaboration with stakeholders to create auto-matching rules.
6. Perform data analytics on internal and external data to derive actionable insights for process improvements and BAU issues resolution.
7. Perform the monthly General Ledger Attestation (GLAO) ownership process.
8. Handle ad hoc tasks when required.

Requirements

1. Minimum 3 years of relevant working experience in Banking Operations with experience in nostro reconciliation or banking operations, using SmartStream TLM system or other reconciliation systems will be highly beneficial.
2. Ability to collect and analyse data and make recommendations.
3. Able to independently engage Support & Business Units on reconciliation matters as well as to escalate and articulate issues and proposed resolutions.
4. Essential that written, spoken and listening skills are very strong. Demonstrate effective presentation skills, comfortable with an audience of senior level professionals.

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.