AM/Manager Audience Development & Events Operations, Singapore Air Force Museum

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Duties and Responsibilities

1. Planning and supporting the implementation of initiatives to drive engagement to achieve brand awareness and visitorship targets for the Museum’s exhibitions, programmes and events.
2. Develop and build strong relationships with stakeholders, industry partners such as the Museum Roundtable and ICOM, and patrons.
3. Plan and support the execution of exhibitions, programmes and events including tours, artist residencies, and school/corporate bookings centered around the Museum’s collections, exhibitions, and events for a wide range of audiences.
4. Enforce and adhere to Museum’s SOPs and best practices & procedures.
5. Produce detailed schedules which include staffing assignments and milestones for upcoming outreach and engagement initiatives.
6. Support the working relationship with facility management and other events and operational departments by maintaining a master museum calendar.
7. Oversee the day-to-day operational readiness of FOH and closing duties.
8. Plan and allocate resources for marketing and communications needs for both print and digital efforts in collaboration with Marcom colleagues, as well as programmes and events.
9. Conduct on-ground evaluation and analyze surveys from marketing efforts and programmes for insights.
10. Supervise advertisement productions when necessary.
11. Research current trends on programming and events, and work collaboratively with colleagues on developing and implementing programmes, events, and relevant merchandise/gifts for the Museum.
12. Develop a wide range of audiences for the Museum and actively drive outreach in collaboration with Marcom colleagues.
13. Support the working relationship with external stakeholders and partners.
14. Support the operational readiness of venues for programmes and events such as obtaining necessary clearances and maintenance of site.
15. Develop and implement a volunteer programme at the Museum for various volunteering opportunities with events/tours/programmes.
16. Manage social media pages of the museum and overall web presence.
17. Perform other duties as assigned.

Job Requirement

1. At least 10 years of direct experience working in events planning & operations / programming execution; some marketing/advertising experience will be an advantage.
2. Diploma/Degree in Tourism, Events Management or equivalent.
3. An interest and passion for Singapore history, museums, and the local creative arts scene.
4. Self-directed learner and problem solver who can perform under pressure.
5. Excellent verbal and written communication skills.
6. Proficient in Microsoft Office Suite.
7. Good time management skills.
8. Cultural understanding and empathy for diverse communities.
9. Availability to work on evenings, weekends, and public holidays.
10. Team player.
11. Certifications in First Aid/Bizsafe will be an advantage.
12. Service-oriented and enjoy interacting with people.
13. Shortlisted candidate must be comfortable to work at the Singapore Air Force Museum located at Paya Lebar.