Alumni Services Manager

Job Purpose:

• To manage a team of Programme Executives for outreach to APSN Alumni.
• To manage projects related to APSN Alumni.

Key Responsibilities:

Administration

• Submit monthly reports to Deputy Director.
• Manage Event/Activities/Short Courses Projects.
• Manage assessment of the alumni.
• Update Alumni Database in StudentLink.
• Manage StudentLink to track and keep in touch with Alumni.
• Prepare for audits, inventory management, and continuous improvement projects.
• Ensure administrative duties for Event/Activities/Short Courses are discharged.
• Manage Alumni Professional Partners.

Alumnus Programmes & Well-Being

• Oversee alumni activities.
• Oversee and work with volunteers to improve the quality of Alumni programme.
• Manage a team of Programme Coordinators.
• Drive community engagement initiatives.
• Work with stakeholders such as caregivers, government agencies, and relevant social service organisations to provide holistic support to Alumni.

Programmes/ Activities/ Events

• Manage, plan, and run Event/Activities with partners.
• Outreach management to APSN Alumni.
• Engage Alumni for APSN Centre enrolment.
• Manage Marketing and Branding for Event/Activities with HQ CP Team.
• Work with Professional Partners, Allied Professionals, and Job Coaches to facilitate training/job placement.
• Manage and meet aligned objectives for each Event/Activities.
• Manage Alumni Professional Partners and Volunteers for Event/Activities.
• Manage Case Management with Allied Professionals & Job Coaches.

Financial

• Manage Financial Assistance Scheme for APSN Alumni.
• Manage Budget Planning and use of budget effectively.

People

• Work with stakeholders that include trainees, their families, Professional Partners, Allied Professionals, Job Coaches, instructors, alumni service team, and Deputy Director.
• Seek out new corporate partners and grow existing partnerships to achieve the Alumni’s vision and mission.

Job Requirements:

• Degree in any field, counselling preferred, and be able to perform one or more of the following:
• Passionate about making a difference to improve the lives of others in the community.
• Take initiative and believe in creative thinking.
• Good communication skills, team player, and presentation skills.
• Able to work independently and as a team.
• Experience in the Special Educational sector is a plus.
• Experience in managing partners.
• 5 years of experience managing teams in an Alumni environment.
• Proven track record in seeking out new business relationships and enhancing existing ones, including stakeholders (internal & external) management.
• Demonstrate empathy.
• Able to collaborate and effectively lead both internal teams and external teams of volunteers.
• Excellent people management skills.
• Able to hone new and existing business/partnership relationships.
• Must be able to work on selected Saturdays.