Agency Relationship Manager

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree.

Preferred qualifications:

• Experience working with agencies of different sizes and specializations.
• Experience working with B and C-level agency executives and cross-functionally across all levels of management.
• Experience with Google's advertising products and platforms (e.g., Google Ads, DV360) to promote and support.
• Experience with tools like Salesforce or other customer relationship management (CRM) platforms for managing relationships and tracking.
• Ability to build rapport, establish trust, and maintain relationships with agency partners with excellent relationships with key decision-makers at agencies.
• Ability to communicate in English fluently, one other SEA language preferred (either Indonesian/Thai/Vietnamese) to support client relationship management in SEA.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The SEAS Agency Team exists to build agency partners' capabilities, win their love for Google and off the back of that, earn their advocacy for our platforms, in order to supercharge business growth and gains within our increasingly engaged media landscape across SEA. We do this by listening to them and building sustainable, mutually beneficial relationships and (commercial) partnerships with key media agencies, and designing impactful scaled programs to support them on our shared goals. We power up and deliver this work by building, developing and growing a dedicated team of media/agency-industry experts who are both strategic in goal and ambition, and also excellent in sales and operational execution.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

• Own Google's relationship with the big agency networks and the media agency ecosystem in Singapore as business leaders by developing and executing quality agency partnership plans, with an eye toward proactively co-developing agency capabilities grounded in Google products and platforms.
• Negotiate and manage commercial agreements to grow or defend Google’s Statement of Work (SOW).
• Accelerate key account growth by leading a One Google Team approach, partnering across internal stakeholders, including Country Manager, Industry Heads and Account teams.
• Lead Agency stakeholders through industry-defining moments (e.g., Privacy, Brand Safety, Winning in an AI driven world), be a trusted Subject Matter Expert for Agency Leaders.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.