Admission (Assistant Senior Manager) - NUS College, Outreach Team

Job Description

NUS College is the honours college of NUS, and conducts the outreach and admissions process in collaboration and partnership with the Office of Admissions, partner faculties, and other partners in NUS. The incumbent will play a crucial role in the admissions process, such as the coordination of interviews and assessments, responding to admissions-related queries, and reaching out to candidates on pre- and post-acceptance procedures. The incumbent will also support selected outreach efforts.

Duties and Responsibilities:

1. Work with the team lead to set up, coordinate and develop the admissions outreach strategy. This involves the review of admissions data and trends.
2. Provide secretariat support to the Admissions Committee.
3. Assist in coordinating interviews and assessments for more than a thousand applicants; this includes, but is not limited to, working with interviewers and candidates, helping with scheduling requests, managing logistics, being on-site to manage the ground execution during interviews, facilitating online interviews, and ensuring timely score submission by interviewers and readers.
4. Assist in coordinating with the Office of Admissions and other institutions in NUS on admissions matters.
5. Keep track of admissions decisions made for applicants and on admissions postings made by the Office of Admissions.
6. Follow up with applicants on post-acceptance procedures, particularly regarding housing registrations.
7. Provide administrative support for scholarship selection.
8. Provide administrative support for admissions to specific programmes.
9. Assist in responding to email queries.
10. Plan and coordinate outreach efforts to schools and other stakeholders.
11. Assist with procurement of catering and supplies.
12. Other duties as assigned, including working with other administrative teams in NUS College on cross-functional and shared duties.

Qualifications

1. University degree with at least 5 years of relevant work experience.
2. Passionate about education and/or youth, and interested in admissions and outreach.
3. Organized, responsible, and meticulous with attention to detail, aware of the key role played in the admissions process.
4. Ability to display tact and discretion in handling admissions information.
5. Strong commitment to service delivery and ability to multi-task, including comfort working in a fast-paced environment and/or under timeline pressure.
6. Mature and able to interact effectively with all levels of stakeholders.
7. Able to work independently and be a good team player.
8. Good communication and problem-solving skills and a good working knowledge of MS Office applications.
9. Possess basic analytics skills (trends, statistics).

More Information

Location: Kent Ridge Campus

Organization: NUS College

Department: NUS College

Employee Referral Eligible:

Job requisition ID: 27781