Administrative and HR Executive

About KidsFirst

KidsFirst is an Early Intervention School, Occupational Therapy, and Speech and Language Therapy clinic for children. Our centre works with children with special needs (Autism, Global Developmental Delay, Down Syndrome, Attention Deficit Hyperactive Disorder (ADHD), genetic disorders, and Cerebral Palsy, etc). We deliver an intensive therapy-based program and also provide 1-1 therapy services.

KidsFirst serves a mixed population of international and Singaporean clients, with KidsFirst being listed as one of the preferred Early Intervention Centres by KK Women's and Children's Hospital and National University Hospital (NUH) - Singapore.

We are located at 8 Hong Kong Street, Singapore 059651.

Our brand-new facility houses five state of the art Occupational Therapy Gyms, five Speech Therapy Rooms and two levels for the Early Intervention classrooms. Conveniently located to shopping malls and food spaces like Clarke Quay Central, Chinatown Point, Riverside Point and Hong Lim Market & Food Centre.

Our Benefits

• Competitive Remuneration
• Performance Bonus and Increments
• In-House Career Development and external training
• An international and diverse work atmosphere
• Central Location in Singapore

Roles and Responsibilities:

• Provide general front desk administrative support to the therapists and teachers to ensure smooth operations in the centre.
• Maintaining therapists and teachers calendars, assisting in scheduling and rescheduling of therapy sessions and meetings
• Professional engagement with prospective clients to increase overall sales and client retention including understanding and sharing of company collaterals and brochures. Liaising with clients via phone call and WhatsApp, scheduling patient appointments, including centre billing and resolution of any scheduling or billing conflicts, and client requests and concerns
• Maintain records and files, including centre client files, forms, paperwork and invoices on the company client management systems, Cliniko and HubSpot, etc
• Generate client and team related reports and data based on system files and records for reporting to management.
• Keep track of clinic budgets, monthly procurement, and staff claims which include data entry, sorting of data, and basic bookkeeping.
• Assist in HR talent recruitment, onboarding, application of government work passes, etc.
• Oversee facility maintenance, including cleanliness, safety, and repairs.
• Perform other ad hoc duties as assigned and requested by management.

Candidate Requirements

• Past admin experience in healthcare clinic is required.
• Experience in Cliniko or similar software will be of added advantage.
• Candidate must possess at least Diploma/Advanced/Higher/Diploma in Others or equivalent.
• Proven experience in administration role. Preschool experience valued.
• Strong communication and interpersonal skills
• Proficient in Microsoft Office (Word / Excel / PowerPoint).
• Experience with invoicing and scheduling software is valued.
• Self-driven, ability to handle multiple tasks and a good team player.
• Strong attention to detail and accuracy

How to Apply

For tracking and reporting purposes, all applications must be submitted through our online career’s portal.