Admin Assistant - Senior Care Centre

Job Description:

1. Responsible for clients' registration and scheduling of appointments.
2. Assist in handling and resolving clients' complaints.
3. Ensure the smooth operation of the front counter.
4. Filing and documentation.
5. Handle incoming calls.
6. Maintain the stock of stationery.
7. Maintain the key system.
8. Updating of operational data.
9. Assist in centre operations from time to time.
10. Any other tasks as assigned by the Centre Manager.

Requirements:

1. Minimum GCE "O" level.
2. Possess a pleasant personality and excellent communication skills.
3. Must be proficient in Microsoft Office and comfortable using a computer.
4. Minimum 1 year of customer service experience.
5. Ability to multitask and strong problem-solving skills.
6. Some day shift work and rotational weekends required.
7. Possess a can-do attitude, meticulous with an eye for detail, good interpersonal skills, independent and committed team player.
8. Able to meet tight deadlines and work under pressure.

Benefits:

1. Attractive base salary and incentives.
2. Great opportunity for career development in a growing market.
3. Coaching and training provided by a highly experienced team.
4. Opportunity for growth in an expanding organisation.
5. Highly flexible environment to brainstorm and implement ideas.
6. 15 days annual leave.