Admin Assistant (FSC)

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Admin Assistant is essential in ensuring the efficient operation of the Family Service Centre. The role involves managing a variety of administrative tasks and collaborating with other corporate departments and external stakeholders. This position requires a strong sense of responsibility and the willingness to work in a high-paced environment alongside social service practitioners.

Roles & Responsibilities

Front Desk and Communication Management:

• Welcome visitors and addressing inquiries about the organization's services.
• Direct visitors to the appropriate staff or department.
• Manage incoming phone calls and messages, screening and forwarding them promptly to the right team members.
• Handle and redirecting incoming emails to the appropriate staff or departments.
• Manage mail, packages, and deliveries, ensuring timely distribution to relevant personnel.
• Facilitate communication with internal teams and external stakeholders.

Administrative Support:

• Perform essential administrative tasks, including data entry, coordinating staff appointments, and preparation of reports.
• Provide logistical support for meetings, including overseeing meeting room booking, and preparing meeting materials.
• Assist in the other administrative processes as required (i.e. procuring of food ration supplies).

Office Management:

• Monitor and manage office supplies inventory.
• Coordinate office maintenance and repairs.

Candidate Profile:

• At least GCE A Level or Higher Nitec
• At least 1 year of work experience in a related role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management.
• Strong communication skills, both verbal and written, with the ability to interact effectively with diverse individuals.
• Excellent organizational skills and attention to detail.
• Compassionate, patient, and empathetic with a genuine interest in helping families.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Strong multitasking abilities in a fast-paced environment.