Account Manager - Warehouse Automation

The client is a pioneering company in warehouse automation solutions, specializing in autonomous forklifts and advanced warehouse control systems. They deliver cutting-edge solutions to various diverse organizations all over Asia Pacific and beyond, driving efficiency and innovation in logistics operations.

The Job

Sales Strategy

• Develop and implement a sales growth plan for assigned accounts, while exploring opportunities to expand into new customer segments.
• Conduct market analysis and set targeted goals to identify potential customers.
• Provide regular sales updates and forecasts, emphasizing performance, challenges, opportunities, and key activities with accounts to management.
• Collaborate closely with the business development and marketing teams to share industry insights, competitor analysis, and territorial knowledge.
• Stay current on industry trends, competitor products, and market developments to uncover new business opportunities and maintain a competitive advantage.
• Possess deep knowledge of industrial automation, particularly in manufacturing, intralogistics, and the warehouse domain.

Account Management

• Build and maintain long-term relationships with clients by understanding their needs and delivering customized AGV solutions.
• Identify key stakeholders and establish strong connections with critical decision-makers.
• Plan and execute engagement activities to align with customers' long-term investment strategies.
• Conduct product, solution, and architecture presentations to customers to increase in-house share (IHS).
• Foster strong, ongoing relationships with clients to ensure satisfaction and loyalty.
• Demonstrate strategic thinking in navigating complex organizational structures to achieve desired results.

Deal Closure & Customer Satisfaction

• Qualify leads and convert them into opportunities, ensuring a healthy sales pipeline to meet targets.
• Collaborate with engineering and technical teams to develop and present technical proposals.
• Lead business proposal presentations and support the technical team in the development of technical proposals.
• Take the lead in negotiating with customers and closing deals.
• Work closely with the after-sales team to ensure high customer satisfaction and maintain exceptional service levels.

The Talent

• Bachelor's degree or Diploma in a technical field (e.g., Electrical Engineering, Mechanical Engineering, Computer Science, Robotics).
• Proven experience in account management within the warehouse automation industry (experience with industrial automation is acceptable, even if not specifically in automated guided vehicles).
• Good understanding of industrial automation, particularly in manufacturing, intralogistics, and warehouse domains, including knowledge of warehouse operations, warehouse control systems, and autonomous machinery.
• Strong technical presentation and communication skills, with the ability to simplify and articulate complex concepts clearly and effectively.
• Team player with the ability to collaborate effectively in a team-oriented environment.

Next Steps

Interested applicants, please send your resume to gillian.yoong@adecco.com with your current and expected salary. Only shortlisted candidates will be contacted.