Account Manager (SEA)

RTB HOUSE PTE. LTD.
Singapore
SGD 60,000 - 80,000
Job description

1,000+ specialists, 80+ markets, 2,000+ clients across EMEA, APAC and the Americas regions. Join RTB House - a global company that provides state-of-the-art marketing technologies for the top brands worldwide.

As an Account Manager, you will play a substantial role in developing RTB House position on RTB/Online Advertising Market in the SEA Region; Take ownership of your clients campaigns and build strong relationships with them by optimizing the performance of the campaigns.

What you will do:

  • Manage a portfolio of campaigns for existing and new clients, maximizing target goals and results;
  • Establish regular communications via telephone, messages, or email, in line with company standards and processes;
  • Respond to customer requests and inquiries in a professional and timely manner;
  • Advocate customer success and maintain long-term relationships with clients;
  • Monitor, optimize & report on campaign performance to advertisers at scale. Analyze advertising campaign metrics and manage the day to day relationship with clients to ensure we are hitting their campaign goals;
  • Ensure timely payments for our services;
  • Create remarketing strategies in the marketplace, retail, classifieds, and travel industries based on data analysis, your own creativity, and your understanding of the digital marketing landscape;
  • Working closely with the technical department and other members of the team regarding delivering campaign goals;
  • Develop and maintain in-depth product knowledge.

Requirements:

  • Bachelor's degree or equivalent;
  • Strong 3-5 year track record of success driving revenue growth through strategic account planning and management;
  • Fluency in Bahasa (both speaking and writing) is essential, as this role involves regular interaction with customers in Indonesia. Proficiency in English is also required;
  • Customer-centric, consultative sales style focused on listening to the client’s initiatives and metrics for success;
  • Ability to work and deliver strong results in a fast-paced, multitasking, dynamic team environment;
  • Strong analytical, Excel and PowerPoint skills;
  • Ability to synthesize qualitative and quantitative data to identify and flag statistical trends to drive added value conversations with clients;
  • Good knowledge of display, remarketing, and full-funnel initiatives preferred, as well as analytics tools;
  • Strong connections with clients and agencies in the market preferred;
  • High attention to details and well-organized;
  • Open-minded, very flexible and positive.

What we offer:

  • An attractive salary and incentives structure, based on experience and increasing performance;
  • Joy of working and learning in one of the fastest growing sectors in online advertising;
  • Be a part of a dynamic team that shapes the future of online marketing globally;
  • Good work-life balance.
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