Account Manager / Sales Specialist

The Sales Specialist plays a crucial role in identifying, building, and developing new commercial accounts to drive revenue and achieve sales goals.

1. Achievement of Sales Targets:

1. Exceed individual volume and margin targets set by the company.
2. Expand business by cross-selling additional services and products to existing customers.

2. Weekly/Monthly Reporting:

a) Performance Report:

1. Present monthly sales performance, including total revenue, units sold, and other key metrics.

b) Pipeline and Forecast Report:

1. Present sales pipeline, including leads, opportunities, and their respective stages.

3. Prospecting and New Business Development:

1. Identify, build, and develop new commercial accounts within target industries.
2. Conduct cold calls to proactively seek new customers.
3. Consistently create and maintain a pipeline of potential opportunities.
4. Enter all identified opportunities into the Customer Relationship Management (CRM) system.

4. Existing Sales and Account Management:

1. Analyze existing customer needs, future buying motivations, and pain points to tailor solutions.
2. Deepen sales by presenting compelling business cases for customized services.
3. Ensure commitment volumes are met, and customer satisfaction exceeds.

5. Customer Accreditation and Documentation:

1. Secure and review documents for customer accreditation.
2. Conduct Know Your Customer (KYC) checks and understand customers' business requirements.
3. Prepare credit line endorsements and ensure compliance with company documentary requirements.

6. Credit Management:

1. Follow up on the weekly AR report to ensure accurate payment dates from clients.
2. Ensure customers' credit lines are sufficient and fully utilized.

7. Issues Resolution and Account Planning:

1. Resolve customer issues and concerns promptly and effectively.
2. Design and execute interim and long-term account and overall portfolio financial and resource planning.

8. Interdepartmental Coordination:

1. Ensure consistency in service levels across departments, particularly with Operations and Finance.
2. Ensure smooth product delivery that meets customer expectations.

Requirements:

1. Graduate of any Diploma.
2. 1-2 years’ direct sales experience, preferably in Fuel (diesel & lubricants) sales in the Construction/Manufacturing setting.
3. Experience selling diesel & lubricants is a plus.
4. Highly adaptive to a dynamic sales and marketing environment.
5. Good understanding of business cases.
6. Understanding of summarized financial statements.
7. Sales pipeline management (database of leads) experience is an advantage.

Other Benefits:

1. Basic Salary.
2. Car Allowance/Transport Allowance.
3. Petrol reimbursement.
4. Mobile phone reimbursement.
5. Monthly sales commission.
6. AWS.