Account Executive

Account Executive job profile

Account Executives are one of the most important roles for companies that build long-term relationships with clients. Their main responsibility is to foster relationships with clients and provide an exceptional customer experience.

Account Executive job description

We are looking for a competent and ambitious Account Executive to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you! You’ll be directly responsible for the maintenance and expansion of our customer base.

The ideal candidate will have skills, passion, and experience in sales and customer service, and will be consumer-centric and result-oriented.

Account Executive duties and responsibilities

• Create detailed sales business plans
• Set and manage sales goals and quotas
• Manage the entire sales cycle
• Assist in finding prospects and leads
• Identify new sales opportunities
• Build strong client relationships
• Identify opportunities to upsell and cross-sell
• Provide customer support when needed
• Learn new product and service features and benefits
• Provide professional after-sales support
• Respond to complaints and resolve issues to ensure customer success and satisfaction
• Prepare and present reports on KPIs

Account Executive requirements

• 3 years of experience as a Sales Account Executive or similar role
• 3 years of experience in market research
• Good negotiation skills
• Outstanding knowledge of MS Office
• Good knowledge of CRM software
• Knowledge in Salesforce is a plus
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Enthusiastic and passionate
• BSc or BA in business administration, sales or marketing