25826013 VP, Compliance Business Control Senior Analyst

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

This is a critical governance role in CAO Risk and Control Organisation with direct reporting to Singapore Wealth Controls Governance Head. Supports the CSL Business in managing and mitigating operational risks and executing risk and control responsibilities for SG Wealth franchise as a First Line of Defense function. This includes front-to-back line-of-sight across businesses (e.g. Retail Bank, Wealth Management, Branches, Cards, Mortgages) and functions (e.g. Core Operations, Credit Operations).

The Compliance Business Control Senior Analyst will be responsible for developing a strong control and compliance environment for SG Wealth to achieve permanent “audit readiness” balancing the business needs and environment. This is a seasoned professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the compliance or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools and reporting that provide global risk management consistency and excellence.
• Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.
• May support any area of the business (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.
• Drive the quarterly/annually CSL Manager Control Assessment (MCA) governance meeting, which includes participation of CEO and Senior Management. Further drive the submission of the CSL quarterly performance to the CCO Office.
• Preparation of the monthly Business Risk and Controls Meeting deck, which provides an overview of all key risk and controls issues/metrics.
• Coordination of Risk Management Process (e.g. Risk Identification, Risk Appetite Statement, Risk Management Framework) with key risk owners which will feed into the Risk Management Committee to the Board.
• Works closely with business partners on findings and makes recommendations on improving practices. Provide guidance and oversight to ensure Escalation Policy Standard is adhered.
• Develops procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.
• Conducts internal testing of processes to ensure control assurance.
• Monitors exceptions to dispute policy and identifies drivers of exceptions.
• Leverages data to examine impacts to Customer Experience and Regulatory breaks.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgment and autonomy.
• Acts as SME to senior stakeholders and/or other team members.
• Initiates and develops relationships with others throughout the business unit and the company in order to identify and understand business needs.
• Ensure a culture of accountability, integrity and respect.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years relevant work experience in Business Risk & Controls.
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Proven ability to make sound business decisions.
• Excellent problem-solving skills.
• Ability to see the big picture with high attention to critical details.
• Demonstrated ability to develop and implement process improvement initiatives.
• Ability to present a compelling case for ideas and initiatives through listening and articulating a convincing point of view.

Education:

• Bachelor’s/University degree or equivalent experience.