1 Year Contract Customer Service Executive, Call Centre (M-F, Office Hours) #BLM

Jobs Responsibilities

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and in a timely manner
• Support delivery of projects and monthly statistics
• Perform other duties periodically assigned by team lead

Job Requirements

• Prior customer service experience from banks/insurance/financial institutions

Application Procedures

Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
lynnmak@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.