Job Purpose / Role:
To develop annual operating plan, retail budget, financial and business planning, target settings for distribution channels, product pricing, performance and analysis, within retail banking division in order to maximize sales volumes, market share and profitability in line with the bank’s overall strategy.
Areas of Responsibility:
- Contributes to the development of divisional strategy and ensures translation and alignment during the development and monitoring of departmental strategy including objectives, targets and initiatives.
- Recommends improvements to departmental policy and directs the implementation of procedures and controls covering all areas of Planning activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service to customers.
- Supervises the day-to-day operations of Planning department to ensure that work processes are implemented as designed and comply with established policies, processes and procedures.
- Participate in annual operating plan for Retail banking ensuring alignment with Bank’s overall strategy, including identifying signature actions, key initiatives, projects and tactics to be undertaken to achieve aspired goals.
- Prepare and recommend the budget for retail banking division its distribution channels, products and departments.
- Monitors the performance of all functions within Retail Banking and identifies deviations to ensure that the required financial reporting is provided in a timely effective manner and is accurate.
- Gathers the required information and input from the businesses, market and established plans on the portfolio, income, cost and profit analysis to ensure that the implications of the financial results are presented and understood.
- Review products, channels and department performance, monitoring direct & indirect cost, fund transfer pricing, products margin and fees and recommends actions to achieve targets.
- Develop pricing models for core retail products to competitively price the product along with ensuring appropriate return on capital and risk assessment.
- Establish regular price review mechanism based market scan, competitive pricing and offers, and ensure retail banking products remain competitive.
- Conduct detailed target setting exercise for all retail banking channels including branch network, tele sales, direct sales, affluent and private banking.
- Coordinate with the business and sales teams to ensure alignment of target settings with overall budget.
- Develop framework to track cost, ensure relevant cost is charged to business lines, channels appropriately, liaise with Central Finance and back office for proper recognitions of cost along with identify and recommend areas of cost control and efficiency improvement.
- Collaborates with the Support and MIS to ensure that the reporting requirements are met.
- Collaborates and communicates with the business line managers and senior management on plan, budget, pricing, target setting and performance management reporting.
- Assesses the impact of introduced changes to people, process and systems and develops relevant communication and awareness initiatives to support the effective implementation of change.
- Preparation of timely and accurate reports to meet Riyad Bank and department requirements, policies and standards.
- Represents the function and actively contributes in various committees/meetings (internal and external) as applicable and per authority levels in order to ensure relevant matters are dealt with in a timely and efficient manner.
- Ensures compliance to all relevant safety, quality and environmental management policies, procedures and controls across the department in order to guarantee employee safety, legislative compliance and a responsible environmental attitude.
- Performs other related duties or assignments as directed.
Qualifications and Experience:
Minimum Qualifications:
- Bachelor’s degree in Business Administration and Finance with preferably Accountancy certification.
Minimum Experience:
- 6-8 years relevant experience in retail banking services.
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