Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
Job Title: Restaurant Manager
Department: Food & Beverage
Reporting to: Food & Beverage Manager
About Us
Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we're committed to delivering exceptional dining experiences and creating a positive and dynamic environment for our team members. Our core values Respect, Responsibility, Passion, and Collaboration are the foundation of everything we do, inspiring us to exceed expectations and elevate the guest experience.
The Role
As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of the restaurant, ensuring the delivery of exceptional dining experiences to our guests. You will manage the restaurant team, maintain high service standards, and ensure the restaurant meets both operational and financial targets.
Key Areas of Responsibilities
Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality team members are encouraged to innovate continuously in caring for the needs of the business, their guests, and their colleagues. As Restaurant Manager, you will need to:
- Operational Oversight & Daily Management: Supervise the daily operations of the restaurant, ensuring smooth and efficient service throughout each shift. Oversee front-of-house operations, including reservations, guest seating, service flow, and ensuring a high standard of cleanliness and organization in the restaurant.
- Guest Experience & Satisfaction: Prioritize guest satisfaction by ensuring all interactions are pleasant, positive, and personalized. Handle guest complaints and concerns promptly and professionally, taking immediate corrective action as necessary.
- Staff Scheduling & Labor Management: Create and manage work schedules for restaurant team members, ensuring optimal staffing levels during peak and off-peak periods.
- Operational & Service Standards Compliance: Ensure that all service standards, restaurant policies, and health and safety regulations are consistently met.
- Revenue & Cost Management: Assist in managing the restaurant's budget, revenue, and cost control strategies.
- Menu Knowledge & Product Presentation: Ensure that the restaurant team is well-versed in the menu offerings, including daily specials and wine pairings.
- Collaboration with Other Departments: Work closely with the kitchen and bar teams to ensure seamless communication and coordination.
- Health, Safety & Hygiene Standards: Ensure the restaurant complies with all health, safety, and sanitation regulations.
- Promotions & Marketing Support: Collaborate with the Food & Beverage Manager and the Marketing team to develop and promote special events.
Qualifications and Standards
To succeed in this role, candidates should possess the following qualifications and experience:
- Education: A Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Experience: Minimum of 5 years of experience in restaurant management, preferably within luxury hospitality or high-end dining environments.
- Leadership Skills: Proven ability to lead and inspire a team, with a focus on developing team members and driving operational excellence.
- Guest Service Excellence: A strong commitment to guest satisfaction with a passion for providing memorable dining experiences.
- Financial Acumen: Experience in managing budgets, optimizing costs, and driving revenue growth in a restaurant setting.
- Operational Knowledge: In-depth knowledge of restaurant operations, including front-of-house service, guest flow management, and maintaining quality standards.
- Communication Skills: Excellent communication and interpersonal skills.
- Problem-Solving Skills: Ability to quickly address operational challenges.
- Attention to Detail: High level of attention to detail to ensure that service, food quality, and restaurant cleanliness meet or exceed the brand's standards.
In Return, What We Offer
- Exciting opportunities for personal and professional development.
- Competitive compensation package.
- Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
- Health Insurance coverage whilst in service.
- A supportive and inclusive work environment that values diversity and collaboration.
Accessibility and Adjustments
We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process.
Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.