Management And Operations à United States

About Us

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence.

As a trusted voice for many of the worlds most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About The Accelerator

We rapidly nurture successful businesses and services that will shape the future of assurance. The Accelerator operates a portfolio of units undergoing significant growth, chiefly through acquisitions and partnerships. The Accelerator acts as a greenhouse for a strategically selected portfolio of businesses, each of which serves different industries and markets. The portfolio benefits from dedicated support to rapidly grow through organic means, as well as through acquisitions and partnerships. Three business units were housed in the Accelerator in 2022: Cyber Security, Digital Health, and Inspection.

About The Role

DNV Inspection is seeking a dynamic and experienced Saudi Country Manager to lead our operations in the country. The candidate should be a Saudi national with experience in customer relationship management and operations management.

This role involves driving business growth, managing existing contracts, and maintaining high levels of customer satisfaction.

Key Responsibilities

• Business Development:
  • Identify and pursue new business opportunities to expand DNV Inspection Services presence in the Saudi market.
• Operations Management:
  • Ensure projects are delivered in accordance to DNV standards, policies, procedures, and relevant Saudi legislation.
  • Collaborate with DNV global and regional Service Line leaders to deliver an integrated service offering.
  • Identify and mitigate operational risks.
  • Lead and mentor a team of professionals, fostering a positive and productive work environment. Provide guidance and support to ensure team members achieve their goals.
  • Generate and deliver regular reports on business performance, customer satisfaction, and market trends to senior management.
  • Establish and sustain effective relationships with primary customers and stakeholders.
  • Verify customer requirements are fulfilled and promptly resolve any problems or concerns.
  • Conduct important client meetings to ensure agreement on project expectations and deliverables.
  • Oversee the management of existing contracts, ensuring compliance with terms and conditions.
  • Negotiate contract renewals and amendments as necessary.
  • Conduct market research to stay informed about industry trends, competitor activities, and potential business opportunities.
  • Translate information into knowledgeable insights and recommendations to senior management.
• Customer Relationship Management:
  • Establish and sustain effective relationships with primary customers and stakeholders.
  • Verify customer requirements are fulfilled and promptly resolve any problems or concerns.
  • Conduct important client meetings to ensure agreement on project expectations and deliverables.
• Contract Management:
  • Oversee the management of existing contracts, ensuring compliance with terms and conditions.
  • Negotiate contract renewals and amendments as necessary.
• Market Analysis:
  • Conduct market research to stay informed about industry trends, competitor activities, and potential business opportunities.
  • Translate information into knowledgeable insights and recommendations to senior management.
    

What we offer

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Qualifications

About you

• Education:
  • Bachelor's degree or higher in a relevant engineering discipline, such as Mechanical, Electrical, Civil, or Process Engineering.
• Experience:
  • Several years of experience in operations management, contracts management, business development, customer relationship management within the TIC industry in Saudi Arabia.
• Skills:
  • Strong leadership and team management capabilities
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain robust customer relationships up to C suite level.
  • Strategic thinking and problem-solving expertise
  • Proficiency in both Arabic and English languages