Workplace Assistant

What this job involves

1. Take ownership of the internal and external visitor experience, ensuring all interactions leave the customer with a positive, memorable experience.
2. Delivery of all core front of house services such as sign-in, badging, luggage, lost and found, and deliveries.
3. Receive, direct, and relay telephone, email, and other queries via front of house.
4. Greet, assist, and direct candidates, new hires, visitors, and the general public appropriately.
5. Maintain continual awareness of all onsite events to ensure visitor experience is personalized and optimized.
6. Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting/event areas, with great attention to detail.
7. Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations.
8. Monitor meeting room environments including furniture, signage, equipment, temperature, fabric, and consumables, ensuring fine detail is captured.
9. Create and efficiently maintain up-to-date Outlook, conference room finder, and SharePoint room booking systems for the identified meeting and event spaces.
10. Maintain high awareness of local area services such as shops, restaurants, hotels, and transport to support customers.
11. Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events.
12. Provide timely, accurate, and personalized responses to meetings and events inquiries.
13. Work flexibly in different settings as part of the team.
14. Coordinate the daily updating of room booking displays in line with local/regional processes.
15. Support onsite space audits and walk-the-store processes.
16. Support and cover other facilities team services as required, including Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and administrative tasks.
17. Demonstrate ingenuity in all activities.

Sounds like you? To apply you need to be/have:

1. Experience in reception, concierge, or related field.
2. Previous catering or hospitality experience is desirable.
3. Excellent people skills and ability to interact with a wide range of client staff and demands.
4. Previous experience of working within a high-profile corporate environment.
5. Facilities Management exposure would be beneficial.
6. Fluency in English and local language.
7. Strong PC literacy and proven ability to manage daily activities using various systems.
8. Very high attention to detail.
9. Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.
10. Ability to maintain professionalism at all times and be an ambassador of the team.
11. Be an excellent team player with the desire to go above and beyond for each other.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...

Location: On-site Riyadh, SAU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Desired Candidate Profile

Education: Any Graduation()

Gender: nm

Nationality: Any Nationality