Vendor Management

Shipa Delivery is an online platform that makes it easier for businesses to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand, same-day, next-day, and cross-border delivery services. Shipa Delivery's technology stack provides real-time parcel tracking via GPS; and for businesses, an integrated solution to streamline last-mile logistics and automate delivery management.

We celebrate versatile and self-driven candidates. We need you to be obsessed with customer engagement and be a force of evolution to make us better every day. Our culture is all about speed and care.

Role Summary
You hold the responsibilities of managing all the Manpower Vendors and serve as a point of contact between Operations and Vendors.

You will be supporting regional & local operation teams with day to day requirements. You will also be responsible for training the staff and ensuring they are updated with latest operational procedures, processes and SOP's.

Responsibilities includes but not limited to:

Vendor Management

• Sourcing, liaising, onboarding and management of best suitable Manpower Vendors that align with the organization's needs and standards.
• Prepare, review, compare and communicate contracts and all official correspondences related to vendors to the management.
• Coordinate and manage negotiation of the contracts with Vendors to ensure quality and cost efficiency.
• Management of the full relationships and communications between Operations and Vendors.
• Liaise with operations on all requirements of manpower, assessing the requirements and ensuring the requirements are fulfilled.
• Accurate generation of vendor invoices and validation of the invoices.
• Liaise with HR to ensure the documents of the sub-contracted staff are valid and accurate.
• Maintain an updated database of vendors and suppliers for ease of reference at any time as would be required.
• Monitoring all the deductions of sub-contracted manpower and communicating the same with Finance.

• Serve as the regional center of knowledge, mentoring and training new joiners and staff in operation functions.
• Work closely with the Operations Team to identify the training needs of the members of staff.
• Designing and developing training and development programmes based on both the business's and the individual's needs.
• Managing the delivery of training and development programmes.
• Develop training plans and plan trainings as required based on business needs and the company.

• Bachelor's Degree in Supply chain management, Business or any related field.
• Proven experience in vendor management, Training, or supply chain management.
• Advanced computer literacy in Microsoft Office (Power Point, Word and Excel).

• Excellent communication, training and presentation skills.
• Proven ability to manage and lead a team.
• Ability to multi-task under minimal supervision paying attention to details.
• Analytical mindset with the ability to interpret and leverage data for decision-making.
• Multi-language skills.