Vendor Ambassador II, PC/OP GCC Team

Amazon’s Retail team is looking for an exceptionally motivated and talented Vendor Ambassador. The Vendor Ambassador will be responsible for developing the buying side for one of the categories at Amazon. Within this role, the individual will have the opportunity to establish and maintain strong vendor partnerships, manage inputs like selection, and identify means to improve vendor experience. You will work with vendors of all sizes and must have the leadership presence and communication skills to represent Amazon at all levels of these organizations. Experience in business analytics and operations are required. This role is an ideal start to a dynamic career path at Amazon for an ambitious candidate who is eager to drive a business.

Key job responsibilities

1. Vendor Ambassador Team is designed to guide and assist vendors to ensure a seamless experience while working with Amazon systems.
2. As a part of the team, the primary role will be providing support to vendors in improving their capabilities to ensure that they are able to execute their business in the most optimum way.
3. The role will comprise of assisting the vendor on a day-to-day basis to get well-versed with various Amazon tools and provide on-ground support to assess inputs like Purchase Order management, selection expansion, shipment, etc., and guide them to solve issues in the process.
4. The team will be responsible for helping in undertaking on-ground training of new vendors.
5. These tasks include, but are not limited to, assisting in training on populating/procuring catalog content, interacting/coordinating with the vendors/manufacturers/customers, identifying and correcting errors, maintaining records of work received and work performed, etc.
6. In addition to being a support associate grooming vendors to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings, etc.

Minimum Requirements

1. 3+ years of Excel experience
2. 5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
3. Bachelor's degree, or 3+ years of professional or military experience
4. Experience with financial analysis and P&L ownership
5. Experience managing large data sets and utilizing to drive performance and process improvements
6. Experience in vendor negotiations, pricing and promotion, inventory management, and product development
7. Superior analytical abilities and quantitative skills. Comfortable with complex financial data.
8. Polished communication skills - speaking, writing, presenting, and negotiating
9. High threshold for working in an ambiguous, fast-paced environment start-up like environment – figuring it out and adapting as you go
10. Experience in Catalog processes / procurement processes such as placing PO, working on lead time