Technical Support Specialist IT Tech Support Jobs in Riyadh (Feb 2025) - Bayt.com

Technical Support Specialist IT Tech Support Jobs in Riyadh

We are looking for technically skilled candidates with good problem-solving abilities for the position of IT Support Technician. The IT Help Desk position is a critical role within the IT Services industry, focusing on providing exceptional technical support.

Responsibilities:

1. Support and maintain computer systems, desktops, and peripherals.
2. Provide technical support and issue resolution through helpdesk support.
3. Monitor key metrics like response times, error rates, and reliability to meet SLA/SLO targets.
4. Identify and resolve bottlenecks and technical issues.

Minimum Requirements:

1. General Data center maintenance experience.
2. Locally available in Riyadh with transferable iqama.