Technical Business Analyst - Fiber Management

Business posting location will be Riyadh, Saudi Arabia

Position Objectives:

• Technical Business Analyst is part of the demand Management & Expansion team and will be responsible for consolidating, validating and reforecasting of end-level client demand requirements, preparation of business cases for investments in planned and off-cycle fiber deployments.

Job Description & Responsibilities:

• Consolidate and discuss end-level client demand requirements and expectations from the different channels (T&O, EBU, CBU, WBU)
• Validate and re-forecast demand expectations from the different channels
• Coordinate with Fiber Strategy & Planning team to ensure consistency between expected demand and long-term plan
• Develop demand business cases for the annual budgeting cycle (incl. commercial, business, Giga-Projects, T&O)
• Submit and defend business cases with Business Finance
• Collect customer-specific requirements for off-cycle infrastructure deployment
• Develop and align ad-hoc solution pricing/quotation with Wholesale team
• Develop demand business cases for off-cycle customer needs/network requirements
• Tracking all the investment metrics KPIs
• Demand Forecast Accuracy: Measures the accuracy of demand forecasts compared to actual demand, ensuring that the business can effectively plan and allocate resources.
• Business Case Approval Rate: Tracks the percentage of business cases submitted that are approved by Business Finance, indicating the quality and feasibility of the proposals.
• Investment ROI: Assesses the return on investment for planned and off-cycle fiber deployments, ensuring that investments are generating expected returns.
• Customer Satisfaction: Collects and analyzes feedback from customers regarding the responsiveness and effectiveness of infrastructure deployments, ensuring high service quality.
• Cycle Time for Demand Validation: Measures the time taken to validate and re-forecast demand expectations from different channels, ensuring timely and accurate demand management.
• Alignment with Long-term Plan: Tracks the consistency between expected demand and the long-term plan developed by the Fiber Strategy & Planning team, ensuring strategic alignment.
• Ad-hoc Solution Pricing Accuracy: Measures the accuracy and competitiveness of ad-hoc solution pricing/quotations developed in coordination with the Wholesale team.
• Infrastructure Utilization Rate: Monitors the percentage of fiber infrastructure that is actively being used, helping to identify underutilization or overutilization.

Qualifications & Experience:

• Bachelor&aposs degree in engineering, Business Administration, or a related field.
• Good understanding of long distance, Junction and access fiber market
• 15+ years of experience in a commercial telco product field
• Experience with business management, product forecasting, creating business cases,
• Good understanding of market dynamics, technical product understanding (access + transmission)
• Familiarity with product demand and forecasting tools
• Strong analytical and problem-solving skills.
• Excellent communication and coordination abilities.
• Ability to work collaboratively with cross-functional teams.
• Fluent in English, Arabic would be beneficial