Technical Architect

The successful candidate will engage and develop deep relationships with select Microsoft enterprise customers and Partners to ensure they get the full value of their Microsoft 365 investment in support of driving increased propensity for revenue opportunities. As a trusted technical advisor, the FTA will provide technical deployment guidance and best practices, position the Microsoft 365 value proposition, overcome hurdles and delay, and gain commitment from the customer to move forward with those plans. They will then ensure FastTrack scale resources and Partners deliver that plan with the customer and resolve any escalations or delays.

The FTA serves as the chief deployment coordinator across Microsoft internal field teams, FastTrack, and Partners, demonstrating both technical and project governance capabilities. The FTA identifies customer deployment, revenue and transformation opportunities through consistently evaluating the customer environment, engaging with customer business and technical leaders, coordinating and aligning with the customer account teams, and delivering briefings on relevant technical solutions and strategies. The FTA leads solution architecture efforts to complex technical needs, managing dependencies to enable cohesive and connected customer scenarios and experiences.

Desired Candidate Profile

Due to no relocation budget, we are only considering candidates who are currently based in Saudi Arabia.

This role requires proven capability to define strategies for customer adoption, renewal, and upsell of Microsoft 365 solution areas. Direct interface with engineers, partners, and customers to map product truth to differentiated customer value. Expertise on non-Microsoft competitive technologies as well as Microsoft 365 deployment and products is preferred. Successful candidates will define the value proposition, positioning, messaging, investments, and sales and partner enablement to support revenue and share growth and ability to influence cross-group collaboration within and outside Microsoft. This role also requires experience in dealing with senior technical and business leaders externally and within Microsoft.

Required Qualifications:

1. Working knowledge of the Microsoft 365 suite at L200.
2. Experience working with customer insights to assist with driving product improvements through collaboration with product engineering teams.
3. Experience with leading peer teams and driving best practice sharing.
4. Experience driving delivery excellence and ensuring a high standard of Data Quality.
5. Experience leading Microsoft 365 Deployment efforts with Enterprise level customers and proven ability influencing customer decision making through delivery knowledge/value discussions.
6. Ability to act as a technical lead for peer architects in their area of expertise providing guidance on customer deliverables and architecture.
7. Experience leading effective collaboration with sales and product teams to drive customer account growth.

Preferred Qualifications:

1. Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management preferred.
2. Knowledge of how to work with Microsoft Field teams and Partners in landing the Microsoft 365 platform with customers preferred.
3. 5+ years of professional experience as a senior technical resource with regular customer interactions preferred.
4. Bachelor or advanced degree in engineering or computer science or equivalent work experience preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Company Industry:

• IT - Software Services

Department / Functional Area:

• Interior Design

Keywords:

• Technical Architect