Store Operation Manager

Oversee daily operations of the store to ensure efficient inventory management and timely order fulfillment.

Implement and monitor safety and security protocols to protect assets and ensure a safe working environment.

Coordinate with suppliers to manage stock levels, ensuring optimal inventory turnover and minimizing excess.

Lead and train a team of store staff, fostering a culture of excellence and continuous improvement.

Analyze sales data and market trends to develop strategies that enhance store performance and profitability.

Manage budgets and forecasts, ensuring financial targets are met and operational costs are controlled.

Address customer inquiries and complaints promptly, enhancing customer satisfaction and loyalty.

Ensure compliance with company policies and legal regulations, maintaining high standards of quality and service.

Develop and implement best practices for warehousing and logistics to streamline operations.

Collaborate with cross-functional teams to drive store initiatives and improve overall operational efficiency.

Desired Candidate Profile

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred for a solid foundational knowledge.

Relevant certifications in retail management or operations (e.g., Certified Retail Management Professional) are highly valued.

Experience in the retail industry with a proven track record of driving sales and enhancing customer experiences.

Bilingual candidates are preferred, with proficiency in English and an additional language to cater to diverse customer bases.

Strong analytical skills to interpret sales data and make informed decisions that impact store performance.

Exceptional leadership abilities, demonstrated through successful team management and conflict resolution skills.

Excellent communication skills to effectively convey information and motivate team members.

Proficiency in retail management software and point-of-sale systems for efficient daily operations.

A proactive attitude combined with strong organizational skills to manage multiple tasks and priorities effectively.

Employment Type

Full Time

Company Industry

Retail

Department / Functional Area

Store Operations (for Retail Industry)

Keywords

Retail Store Operations, Branch Operation Manager