Store Manager - Makkah

Store Manager Job Description

Position Overview:

The Retail Store Manager is responsible for overseeing the store's daily operations, ensuring that sales goals are met, and maintaining high customer service standards. The Store Manager will lead a staff team, manage inventory, and implement marketing strategies to drive store performance.

Responsibilities:

Store Operations:

• Manage the daily operations of the store, including opening and closing procedures.
• Ensure compliance with company policies, procedures, and operational standards.
• Maintain a clean, organized, and visually appealing store environment.

Staff Management:

• Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service.
• Conduct performance evaluations and provide feedback to team members.
• Schedule staff shifts to meet the needs of the business.

Sales and Customer Service:

• Drive sales by developing and implementing effective sales strategies.
• Monitor sales performance and analyze sales data to identify trends and areas for improvement.
• Ensure high levels of customer satisfaction through excellent service and customer engagement.

Inventory Management:

• Oversee inventory levels, manage stock replenishment, and conduct regular inventory audits.
• Minimize shrinkage and manage expenses related to inventory control.

Financial Management:

• Prepare and manage store budgets, forecasts, and financial reports.
• Analyze store performance metrics and implement strategies to improve profitability.

Qualifications:

Education:

• Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Experience:

• Minimum of 3-5 years of retail management experience, preferably in a similar industry.
• Proven track record of achieving sales targets and managing a successful retail team.

Competencies:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in inventory management systems and point-of-sale (POS) software.
• Ability to analyze data and make informed business decisions.