Store Manager, Emporio Armani, Khayyat Mall

Store Manager, Emporio Armani, Khayyat Mall

The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories.

Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Context and Purpose of the job

The Store Manager acts as the owner of the business, representing the brand and leading the store to achieve overall performance goals. This role is responsible for providing an exceptional client experience by being present on the sales floor and supporting all activities to meet store targets. The Store Manager leads and coaches the store team, fostering internal growth and succession planning.

Responsibilities

1. Business Management: Drive and maximize sales, develop business plans, and exceed KPIs. Represent the company locally, attract new clients, build loyalty, and promote Omni Channel development. Control store expenses to meet the operating budget.
2. Customer Focus: Ensure a client-centric approach by maintaining strong client relationships and guaranteeing high client satisfaction and service. Implement clienteling initiatives and foster a culture of private appointments.
3. Team Leadership: Promote a collaborative and entrepreneurial team environment. Ensure the team is knowledgeable about products, market trends, and company policies. Recruit top talent through networking and scouting.
4. Retail Operations: Develop sales strategies in collaboration with merchandising and operations teams. Ensure attractive product displays, participate in buying sessions, and enforce company procedures on cash handling, inventory, and logistics.

Requirements

Must have skills:

• Strong business acumen
• Leadership abilities and motivational skills
• Excellent customer service orientation
• Passionate, confident, and organized
• Market and product knowledge, particularly in luxury/fashion

Nice to have skills:

• Fluency in any Arabic apart from English is surely appreciated
• A degree in Business/Retail Management or related field is a plus

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.