SOP Compliance Officer

Dkhoon Al Emiratia is a well-diversified group dedicated to client satisfaction in GCC & other work countries. The business has taken strong steps to ensure effective participation in the country's economic growth. Dkhoon Al Emiratia has a presence in GCC and other European countries as well.

Dkhoon Al Emiratia is committed to unleashing the power of fragrance to enhance the beauty & quality of life where everyone can experience the pleasantness of the world. All our workforce possesses ample knowledge in the sector they have been allocated. All kinds of fragrances available in our store are made by authentic materials and professional attention.

Dkhoon Al Emiratia provides high-quality products and exceptional customer service, driven by innovation and a passion for excellence. Our business is built on firm values of customer satisfaction, value for money, and matchless quality, and these values drive every effort that transpires in our organization.

The success of the company depends on the commitment and efforts of each of our employees to provide an unparalleled level of service to our customers in terms of quality and on-time delivery.

Dkhoon Al Emiratia has been awarded for Best Work Place for Women in GCC and Best Place to Work in KSA.

We are seeking a highly detail-oriented, motivated, and organized individual to join our team as a SOP Compliance Officer. The ideal candidate will have strong writing and editing skills and experience in writing organizational standard operating procedures for all departments.

Responsibilities:

• Developing and updating SOPs in alignment with organizational goals.
• Analyzing data and feedback to identify trends, strengths, and areas for improvement.
• Creating, reviewing, and updating SOPs to reflect current processes, technological advancements, and industry trends on a need basis.
• Ensuring that SOPs are accurate, clear, and aligned with the organization's standards and values.
• Conducting process analysis and improvement in alignment with regulatory laws and compliance.
• Ensuring that all stakeholders have access to the most up-to-date SOPs.
• Conducting regular audits to assess the effectiveness and compliance of SOPs.
• Collaborating with cross-functional teams to identify process improvement opportunities and recommend changes to enhance efficiency and effectiveness.
• Gathering information from staff members currently doing processes across the organization and recommending shared practices that consider varied staff needs and provide consistency.
• Evaluating the benefits and drawbacks of industry-specific SOPs and integrating best practices into the design, implementation, and evaluation of organizational SOPs.
• Working closely with our staff and Senior Leadership Team to understand our business processes and make SOPs accordingly.
• Leading in designing industry-wide standard operating procedures and evaluating their efficiency in business operations.
• Ensuring that SOPs are written in a user-friendly format and provide clear guidance to team members.
• Collecting feedback from various teams and stakeholders to identify areas for improvement in existing SOPs and driving continuous improvement initiatives to enhance operational effectiveness.
• Conducting regular audits within the team to ensure adherence to processes.

Skills & Qualifications:

• Excellent writing, editing, and communication skills with strong attention to detail.
• Minimum 5-6 years of experience in process documentation and standards.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Knowledge about regulatory compliance.
• Change management, problem-solving, and process improvement skills.
• Familiarity with the Microsoft Office environment.